Outage in Jimdo
Problems when trying to upgrade in Creator
Resolved MinorIncident Report
We are currently experiencing an issue with our legacy website builder (Creator) where some customers might encounter problems when trying to upgrade to a new paid plan or upgrade an existing paid plan. Our team is actively working on a fix.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/19/2025 04:31PM
This incident has been resolved.
MONITORING
about 2 months ago - at 09/19/2025 01:04PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 09/19/2025 11:08AM
We are currently experiencing an issue with our legacy website builder (Creator) where some customers might encounter problems when trying to upgrade to a new paid plan or upgrade an existing paid plan. Our team is actively working on a fix.
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Jimdo Dashboard Unavailable - 5 months ago
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