Outage in Jimdo
Problems when trying to upgrade in Creator
Resolved Minor
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Outage Details
We are currently experiencing an issue with our legacy website builder (Creator) where some customers might encounter problems when trying to upgrade to a new paid plan or upgrade an existing paid plan. Our team is actively working on a fix.
Components affected
Jimdo Content Management SystemLatest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 09/19/2025 04:31PM
This incident has been resolved.
MONITORING
13 days ago - at 09/19/2025 01:04PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
13 days ago - at 09/19/2025 11:08AM
We are currently experiencing an issue with our legacy website builder (Creator) where some customers might encounter problems when trying to upgrade to a new paid plan or upgrade an existing paid plan. Our team is actively working on a fix.
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