Outage in Jimdo

Accessibility issues

Resolved Minor
November 18, 2025 - Started about 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

We’re currently experiencing accessibility issues with Jimdo websites and internal systems due to ongoing problems with one of our infrastructure providers. This may affect the availability of Jimdo customers' websites and parts of our platform. We’re monitoring the situation closely and will update as soon as our infrastructure provider has resolved the situation.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/18/2025 07:19PM

All services have been reported as operating normally again.

MONITORING about 2 months ago - at 11/18/2025 02:47PM

A fix has been implemented and the incident should now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

MONITORING about 2 months ago - at 11/18/2025 01:58PM

Our service provider has made changes that have allowed affected systems to recover. They are continuing working on restoring all services.

IDENTIFIED about 2 months ago - at 11/18/2025 01:20PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 11/18/2025 12:18PM

We’re currently experiencing accessibility issues with Jimdo websites and internal systems due to ongoing problems with one of our infrastructure providers. This may affect the availability of Jimdo customers' websites and parts of our platform.
We’re monitoring the situation closely and will update as soon as our infrastructure provider has resolved the situation.

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