Outage in Jira Align

Elevated Server Errors

Resolved Major
November 18, 2025 - Started 3 days ago - Lasted about 6 hours
Official incident page

Incident Report

We're experiencing an elevated level of server errors and are currently looking into the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/18/2025 05:53PM

Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency across the network. Jira Align services have returned to normal operation and our engineering teams continue to closely monitor the platform.

MONITORING 3 days ago - at 11/18/2025 05:00PM

We are aware of a global Cloudflare issue that is currently impacting Jira Align. Cloudflare is reporting that a fix has been implemented and services are restoring. Our engineering teams continue to monitor the restoration of services. While system performance is improving, it is possible that you may still encounter some errors or issues. We will continue to monitor and update you when services are fully restored.

IDENTIFIED 3 days ago - at 11/18/2025 03:59PM

We are aware of a global Cloudflare issue that is currently impacting Jira Align. Cloudflare is reporting that a fix has been implemented and services are restoring. Our engineering teams continue to monitor the restoration of services. It is possible that you may still encounter some errors or issues. We will update you when services are fully restored.

We will continue to provide updates as we learn more.

INVESTIGATING 3 days ago - at 11/18/2025 02:42PM

We’re aware of a global Cloudflare issue that is currently impacting Jira Align. Cloudflare is actively working on restoring their services, and we are closely tracking their progress.
We understand how disruptive this can be and truly appreciate your patience as we monitor the situation.
We’ll continue to provide updates as we learn more.

INVESTIGATING 3 days ago - at 11/18/2025 01:22PM

We are aware of a CloudFlare issue affecting Jira Align and we are investigating the situation.

INVESTIGATING 3 days ago - at 11/18/2025 12:38PM

We are aware of a CloudFlare issue affecting Jira Align and are investigating the situation.

INVESTIGATING 3 days ago - at 11/18/2025 12:23PM

We're experiencing an elevated level of server errors and are currently looking into the issue.

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