Outage in Jira Core
The Work Item view experience of Jira is degraded
Resolved MajorIncident Report
Summary AI Generated
Jira Core experienced a major service disruption affecting the Work Item view experience, including viewing boards, viewing issues, and creating issues, as well as impacting access to support tickets. The incident affected core functionality for viewing content and creating/editing items for approximately 1.9 hours. Service was restored to normal levels, though the root cause investigation was ongoing at the time of resolution.
We are investigating an incident affecting Jira Software (viewBoard, viewIssue, createIssue). Our team is working to identify the cause and restore service to normal levels. We will provide the next update within 60 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/02/2026 02:48AM
The Jira Work Item View experience has been restored to normal service. Our teams are continuing to investigate the root cause affecting this issue.
We will provide more details once we identify the root cause
INVESTIGATING
3 days ago - at 05/02/2026 02:00AM
We are actively investigating reports of a service disruption affecting the Work Item viewing experience in Jira. This is also impacting the accessibility of support tickets.
We will share updates here as more information becomes available.
INVESTIGATING
3 days ago - at 05/02/2026 01:38AM
We are actively investigating reports of a service disruption affecting the issue viewing experience in Jira. This is also impacting the accessibility of support tickets.
We will share updates here as more information becomes available.
INVESTIGATING
3 days ago - at 05/02/2026 12:55AM
We are investigating an incident affecting Jira Software (viewBoard, viewIssue, createIssue). Our team is working to identify the cause and restore service to normal levels. We will provide the next update within 60 minutes.
Latest Jira Core outages
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