Outage in Jira Core
Users experiencing issues accessing multiple Atlassian products
Resolved MajorIncident Report
Summary AI Generated
Multiple Atlassian products including Jira Core experienced a major outage affecting user access, authentication, content viewing, editing, search, notifications, administration, and other core functions for 1.6 hours. The incident impacted users' ability to log in and access Atlassian products across the platform. The team identified the root cause, implemented a mitigation, and fully restored all services with continued monitoring to ensure complete recovery.
Further confirmations of impacted products have now been added to the incident.
Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.
Components affected
Jira Core Viewing content Jira Core Create and edit Jira Core Authentication and User Management Jira Core Search Jira Core Notifications Jira Core Administration Jira Core Marketplace Jira Core Mobile Jira Core Purchasing & Licensing Jira Core Signup Jira Core Automation for JiraTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/14/2026 06:48AM
All products and services impacted by this incident should now be fully recovered, and this incident is resolved.
MONITORING
1 day ago - at 05/14/2026 06:41AM
We are now able to see recovery for all impacted products, and users should be able to access their products as expected.
Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.
MONITORING
1 day ago - at 05/14/2026 06:40AM
We are now able to see recovery for all impacted products, and users should be able to access their products as expected.
Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.
MONITORING
1 day ago - at 05/14/2026 05:43AM
Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products.
We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.
IDENTIFIED
1 day ago - at 05/14/2026 05:34AM
Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.
At this time, Atlassian customers should also be able to once again raise support requests with our team.
We will provide further update within an hour as we are able to progress mitigating this issue.
IDENTIFIED
1 day ago - at 05/14/2026 05:24AM
It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.
We are continuing to receive reports about expanded product impact resulting from this incident.
While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.
We will provide further update within one hour, or sooner as further information becomes available.
IDENTIFIED
1 day ago - at 05/14/2026 05:11AM
Further confirmations of impacted products have now been added to the incident.
Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.
Latest Jira Core outages
Multiple Atlassian services are experiencing issues - 7 days ago
The Work Item view experience of Jira is degraded - 13 days ago
Disrupted Rovo availability for Automation rules - about 1 month ago
Users experiencing issues with login across Atlassian products - about 1 month ago
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