Outage in Jira Service Management

Automation limits are incorrect for some Cloud customers

Resolved Major
November 05, 2024 - Started about 2 months ago - Lasted about 20 hours
Official incident page

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Outage Details

We are investigating issues with incorrectly set automation limits for some customers and will provide updates here soon.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/06/2024 08:46AM

Between 04/Nov/24 11:30 PM UTC to 05/Nov/24 10:47 AM UTC, we experienced problems with the automation limits for some Cloud customers for Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

INVESTIGATING about 2 months ago - at 11/05/2024 12:43PM

We are investigating issues with incorrectly set automation limits for some customers and will provide updates here soon.

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