Outage in Jira Service Management

Customers experiencing outage in Asia Paciffic region for Assets based experiences

Resolved Major
December 19, 2024 - Started 3 days ago - Lasted 12 minutes
Official incident page

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Outage Details

We notice customers getting impacted by Internal Server Errors across Asia Pacific region for Assets powered experiences. Jira Service Management and Assets experiences are partially unavailable.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/19/2024 02:34AM

We have resolved the incident and closing the incident.

MONITORING 3 days ago - at 12/19/2024 02:30AM

We are monitoring traffic to confirm resolution.

IDENTIFIED 3 days ago - at 12/19/2024 02:23AM

We have identified the fault in the system and are addressing the issue.

INVESTIGATING 3 days ago - at 12/19/2024 02:22AM

We notice customers getting impacted by Internal Server Errors across Asia Pacific region for Assets powered experiences.
Jira Service Management and Assets experiences are partially unavailable.

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