Jira is slow or inaccessible for some users

Between 05/Feb/25 2:30 PM UTC and 05/Feb/25 3:28 PM UTC some customers for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud experienced intermittent errors. We have identified the root cause of the intermittent errors and have mitigated the problem.

The issue has been resolved and the service is operating normally.

We continue to monitor the mitigation measures implemented to address the intermittent errors reported.

We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring this closely.

We are investigating reports of intermittent errors for some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers.