Outage in Jira Service Management
Jira is slow or inaccessible for some users
Resolved MinorIncident Report
We are investigating reports of intermittent errors for some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers.
Components affected
Jira Service Management Jira Service Mangement Web Jira Service Management Service Portal Jira Service Management Opsgenie Incident Flow Jira Service Management Opsgenie Alert Flow Jira Service Management Opsgenie Incident Flow Jira Service Management Opsgenie Alert Flow Jira Service Management Email Requests Jira Service Management Authentication and User Management Jira Service Management Purchasing & Licensing Jira Service Management Signup Jira Service Management Automation for JiraNeed to monitor Jira Service Management outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/06/2025 09:43PM
Between 05/Feb/25 2:30 PM UTC and 05/Feb/25 3:28 PM UTC some customers for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud experienced intermittent errors. We have identified the root cause of the intermittent errors and have mitigated the problem.
The issue has been resolved and the service is operating normally.
MONITORING
about 1 year ago - at 02/06/2025 09:34AM
We continue to monitor the mitigation measures implemented to address the intermittent errors reported.
MONITORING
about 1 year ago - at 02/05/2025 11:10AM
We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring this closely.
INVESTIGATING
about 1 year ago - at 02/05/2025 10:44AM
We are investigating reports of intermittent errors for some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers.
Latest Jira Service Management outages
Disrupted JIRA and JSM availability - about 1 month ago
Users incorrectly moved from Free to Standard Service Collection Trial account - about 1 month ago
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