Outage in Jira Service Management
Jira is slow or inaccessible for some users
Resolved Minor
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Outage Details
Components affected
Jira Service Management Authentication and User Management Jira Service Management Purchasing & Licensing Jira Service Management Automation for Jira Jira Service Management Signup Jira Service Management Service Portal Jira Service Management Opsgenie Incident Flow Jira Service Management Opsgenie Alert Flow Jira Service Management Opsgenie Incident Flow Jira Service Management Opsgenie Alert Flow Jira Service Management Email Requests Jira Service Management Jira Service Mangement WebLatest Updates ( sorted recent to last )
Between 05/Feb/25 2:30 PM UTC and 05/Feb/25 3:28 PM UTC some customers for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud experienced intermittent errors. We have identified the root cause of the intermittent errors and have mitigated the problem.
The issue has been resolved and the service is operating normally.
We continue to monitor the mitigation measures implemented to address the intermittent errors reported.
We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring this closely.
We are investigating reports of intermittent errors for some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers.
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