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Outage in Jira Service Management

Automation drop-down menu not rendering correctly

Resolved Major
January 09, 2025 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating reports of intermittent errors for some Jira Service Management and Jira Cloud customers. We will provide more details once we identify the root cause.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/10/2025 03:13AM

Between 10:00pm UTC on 09/Jan/25 to 3:00am UTC on 10/Jan/25, the Automation drop down menu for Jira Service Management and Jira was not rendering correctly. The issue has been resolved and the service is operating normally.

INVESTIGATING about 1 year ago - at 01/10/2025 12:06AM

We are investigating reports of intermittent errors for some Jira Service Management and Jira Cloud customers. We will provide more details once we identify the root cause.

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