Outage in Jira Service Management

Intermittent login failures for Jira, Confluence and JSM customers

Resolved Minor
January 14, 2025 - Started 26 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating reports of intermittent login errors for Confluence, Jira Service Management, and Jira Cloud customers. We will provide more details once we identify the root cause.
Components affected
Jira Service Management Signup
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 01/14/2025 07:52AM

Between 13 Jan, 11:45 PM UTC to 14 Jan 07:10 AM UTC, we experienced intermittent login failures for Confluence, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

INVESTIGATING 26 days ago - at 01/14/2025 05:34AM

We are investigating reports of intermittent login errors for Confluence, Jira Service Management, and Jira Cloud customers. We will provide more details once we identify the root cause.

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