Outage in Jira Service Management

Intermittent login failures for Jira, Confluence and JSM customers

Resolved Minor
January 14, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating reports of intermittent login errors for Confluence, Jira Service Management, and Jira Cloud customers. We will provide more details once we identify the root cause.
Components affected
Jira Service Management Signup

Need to monitor Jira Service Management outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/14/2025 07:52AM

Between 13 Jan, 11:45 PM UTC to 14 Jan 07:10 AM UTC, we experienced intermittent login failures for Confluence, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

INVESTIGATING 10 months ago - at 01/14/2025 05:34AM

We are investigating reports of intermittent login errors for Confluence, Jira Service Management, and Jira Cloud customers. We will provide more details once we identify the root cause.

Latest Jira Service Management outages

Degraded performance and intermittent errors - 5 days ago
Degraded performance and intermittent errors - 5 days ago
Degraded performance and intermittent errors - 5 days ago
Automation rule conditions order change is affecting customers - 9 days ago
Degraded performance of Atlassian cloud sites for some customers - 10 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook