Outage in Jira Software
Notification emails sent with @unknown mentions
Resolved Minor
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Outage Details
Components affected
Jira Software NotificationsLatest Updates ( sorted recent to last )
Between <02:15 UTC> to <09:15 UTC>, we experienced issues sending notifications for Confluence and Jira Software. The issue has been resolved and the service is operating normally.
We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring closely.
We continue to work on resolving unknown mentions in notifications for Confluence and Jira Software. We have identified the root cause and expect recovery shortly.
We are investigating cases of degraded performance for some Confluence and Jira Software Cloud customers. We will provide more details within the next hour.
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