Outage in Jira Software

Unified EPIC colors (Purple) on boards

Resolved Minor
December 19, 2024 - Started 2 days ago - Lasted about 20 hours
Official incident page

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Outage Details

We have identified an issue where EPIC tickets might appear with a unified color on Jira boards, which is impacting some sites. We are investigating and will provide more details within the next hour.
Components affected
Jira Software Viewing content
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/20/2024 11:57AM

We experienced an issue where EPIC tickets appeared with a unified color on Jira boards. The issue has been resolved and the service is operating normally.

IDENTIFIED 2 days ago - at 12/19/2024 05:07PM

We have identified the cause of the EPIC tickets appearing with a unified color on Jira boards and are working to mitigate the problem.

INVESTIGATING 2 days ago - at 12/19/2024 04:10PM

We have identified an issue where EPIC tickets might appear with a unified color on Jira boards, which is impacting some sites. We are investigating and will provide more details within the next hour.

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