Outage in Jira Software

Automation drop-down menu not rendering correctly

Resolved Major
January 10, 2025 - Started 6 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating reports of intermittent errors for some Jira Service Management and Jira Cloud customers. We will provide more details once we identify the root cause.
Components affected
Jira Software Automation for Jira
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 01/10/2025 03:13AM

Between 10:00pm UTC on 09/Jan/25 to 3:00am UTC on 10/Jan/25, the Automation drop down menu for Jira Service Management and Jira was not rendering correctly. The issue has been resolved and the service is operating normally.

INVESTIGATING 6 days ago - at 01/10/2025 12:06AM

We are investigating reports of intermittent errors for some Jira Service Management and Jira Cloud customers. We will provide more details once we identify the root cause.

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