Outage in Jira Software

AI features degraded

Resolved Minor
December 05, 2024 - Started 17 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue with AI features that is impacting all Rovo and Enterprise and Premium Confluence, Jira Service Management and Jira customers. We will provide more details within the next hour.
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 12/05/2024 02:38AM

Between 12:13 AM UTC to 01:30 AM UTC, we experienced a degraded experience for AI features in Confluence, Jira Service Management, Jira, and Rovo. The issue has been resolved and the service is operating normally.

INVESTIGATING 17 days ago - at 12/05/2024 01:32AM

We are investigating an issue with AI features that is impacting all Rovo and Enterprise and Premium Confluence, Jira Service Management and Jira customers. We will provide more details within the next hour.

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