Outage in Jira Software

Jira Loading slow / Inaccessible with 5XX errors

Resolved Minor
December 03, 2024 - Started 19 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating cases of degraded performance for some Jira Service Management and Jira Cloud customers in the EMEA region. We will provide more details within the next hour.
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 12/03/2024 12:33PM

Between 09:00 UTC and 09:51 UTC, we experienced degraded performance for some Jira Service Management and Jira customers. The issue has been resolved, and the service is operating normally.

MONITORING 19 days ago - at 12/03/2024 11:52AM

We have taken action to mitigate this issue and we will continue to monitor for the next hour before marking the incident as resolved.

INVESTIGATING 19 days ago - at 12/03/2024 11:04AM

We are investigating cases of degraded performance for some Jira Service Management and Jira Cloud customers in the EMEA region. We will provide more details within the next hour.

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