Outage in Jira Software

Jira Migrations Failing

Resolved Major
October 24, 2024 - Started about 2 months ago - Lasted about 10 hours
Official incident page

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Outage Details

Jira Migration is currently experiencing issues for some tenants with data residency requirements. Our team has identified the root cause and is actively working on a solution. We will provide an update as soon as the issue is resolved.
Components affected
Jira Software Administration
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/25/2024 07:28AM

Between 24th October 2024, 10:54 AM UTC, and 25th October 2024, 6:58 AM UTC, we encountered an issue with Jira Data Residency migration failures.

We have identified and resolved the problem, and the service is now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

IDENTIFIED about 2 months ago - at 10/24/2024 09:05PM

Jira Migration is currently experiencing issues for some tenants with data residency requirements. Our team has identified the root cause and is actively working on a solution. We will provide an update as soon as the issue is resolved.

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