Outage in Jira Work Management
The Work Item view experience of Jira is degraded
Resolved MajorIncident Report
Summary AI Generated
Jira Work Management experienced a major service disruption lasting 1.9 hours that affected users' ability to view work items, boards, and issues, as well as create and edit functionality. The incident also impacted accessibility to support tickets, degrading the overall work item viewing experience. Service was restored to normal levels, with teams continuing to investigate the root cause.
We are investigating an incident affecting Jira Software (viewBoard, viewIssue, createIssue). Our team is working to identify the cause and restore service to normal levels. We will provide the next update within 60 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 05/02/2026 02:48AM
The Jira Work Item View experience has been restored to normal service. Our teams are continuing to investigate the root cause affecting this issue.
We will provide more details once we identify the root cause
INVESTIGATING
about 10 hours ago - at 05/02/2026 02:00AM
We are actively investigating reports of a service disruption affecting the Work Item viewing experience in Jira. This is also impacting the accessibility of support tickets.
We will share updates here as more information becomes available.
INVESTIGATING
about 11 hours ago - at 05/02/2026 01:38AM
We are actively investigating reports of a service disruption affecting the issue viewing experience in Jira. This is also impacting the accessibility of support tickets.
We will share updates here as more information becomes available.
INVESTIGATING
about 11 hours ago - at 05/02/2026 12:55AM
We are investigating an incident affecting Jira Software (viewBoard, viewIssue, createIssue). Our team is working to identify the cause and restore service to normal levels. We will provide the next update within 60 minutes.
Latest Jira Work Management outages
Disrupted Rovo availability for Automation rules - 18 days ago
Automation events delayed for some customers in the APAC region - about 2 months ago
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