Outage in Jitterbit

Issue with AS2 connections and eBridge2006 licensing

Resolved Minor
February 28, 2022 - Started over 3 years ago - Lasted 29 days
Official incident page

Incident Report

We are having an issue with certain AS2 connections. If you encounter the following error message when logging into eBridge2006 "You are not licensed to use this eBridge product", please contact support@ebridgeconnections.com for assistance.
Components affected
Jitterbit NA eiCloud

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Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 03/01/2022 02:31PM

We are continuing to monitor and working with local utility to restore service. We are still having an issue with certain AS2 connections. If you encounter the following error message when logging into eBridge2006 "You are not licensed to use this eBridge product", please contact support@ebridgeconnections.com for assistance.

IDENTIFIED over 3 years ago - at 02/28/2022 10:04PM

City hydro has identified the issue are working to restore power

INVESTIGATING over 3 years ago - at 02/28/2022 02:50PM

We are having an issue with certain AS2 connections. If you encounter the following error message when logging into eBridge2006 "You are not licensed to use this eBridge product", please contact support@ebridgeconnections.com for assistance.

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