Outage in Jitterbit

Harmony SAML authentication

Resolved Minor

February 26, 2026 - Started 2 months ago - Lasted 1 day
Official incident page

Incident Report

Please be advised that we are currently investigating a technical issue affecting the Harmony SAML login service. Some users may experience "Access Denied" errors or find themselves locked out of the system. Action Required: If you require immediate access and are unable to log in, please reach out to our Support Team (support@jitterbit.com). They are standing by to assist with an interim workaround until the primary login service is restored. We apologize for this interruption and are working to resolve the matter as a high priority.

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/27/2026 10:08PM

This incident has been resolved.

IDENTIFIED 2 months ago - at 02/26/2026 10:42PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 02/26/2026 05:17PM

Please be advised that we are currently investigating a technical issue affecting the Harmony SAML login service. Some users may experience "Access Denied" errors or find themselves locked out of the system.

Action Required: If you require immediate access and are unable to log in, please reach out to our Support Team (support@jitterbit.com). They are standing by to assist with an interim workaround until the primary login service is restored.

We apologize for this interruption and are working to resolve the matter as a high priority.

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