Outage in Jive Software
Sococo Embedded Media Service Disruption
Resolved MajorIncident Report
We have identified an issue affecting Sococo’s embedded media features. Users may be unable to start microphone, camera, or screen-sharing sessions in Sococo.
Our Development team is working on the required service restoration. We will provide another update once recovery has been verified.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/23/2026 11:55PM
The issue affecting SOCOCO has been fixed. The updated version was deployed to production, and the resolution was successfully validated. Please contact Support if you continue to experience any problems.
IDENTIFIED
1 day ago - at 07/23/2026 01:39PM
We have identified an issue affecting Sococo’s embedded media features. Users may be unable to start microphone, camera, or screen-sharing sessions in Sococo.
Our Development team is working on the required service restoration. We will provide another update once recovery has been verified.
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