Outage in Joan

Temporary performance issues

Resolved Major
July 28, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently experiencing temporary performance issues. Our team is aware of the issue affecting access to my.getjoan.com, and they are actively working to resolve it. We'll provide updates here as soon as more information becomes...
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Latest Joan outages

my.getjoan.com is experiencing performance issues - 2 months ago
Temporary performance issues - 3 months ago
Online and recovering - 4 months ago
Recovering and Online - 4 months ago
Temporary Performance Issues - 4 months ago

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