Outage in Jobber

Quote Payments

Resolved Minor

May 02, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue with quote payments failing. This may affect some users using Jobber Payments attempting to collect payments on quotes. We recommend collecting these payments once the issue has been resolved. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

Components affected

Jobber Website Jobber Payments

Need to monitor Jobber outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 05/03/2023 12:50AM

We have fully investigated, and are no longer experiencing issues collecting payments on quotes. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
If you continue to experience issues with collecting payments on quotes please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!

IDENTIFIED over 2 years ago - at 05/03/2023 12:32AM

We have identified the cause of the issue affecting quote payments failing for some users.
Our team will be continuing to update this page as soon as possible.
We recommend collecting these payments once the issue has been resolved
We greatly appreciate your patience.

INVESTIGATING over 2 years ago - at 05/02/2023 11:58PM

We are investigating an issue with quote payments failing. This may affect some users using Jobber Payments attempting to collect payments on quotes.
We recommend collecting these payments once the issue has been resolved.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

Latest Jobber outages

Performance delays on Jobber Online and in the Jobber App - 4 days ago

Performance issues with Invoice and Quote Reminders on the New Schedule - 7 days ago

Email Delivery Issues via Outlook - 8 days ago

Performance Issues with updating a Client's billing address - 10 days ago

General Timers started through Jobber Online are showing incorrect start times - 16 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook