US & Canada Text Message Deliverability Issues

We have fully investigated, and SMS communication in the US & Canada are now functioning as expected. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.

If you continue to experience issues with SMS communications, please reach out to support@getjobber.com.

Thank you for your patience as we resolved this issue!

Our team is making continuous progress toward implementing a resolution for this issue. Further updates will be provided as they become available. We appreciate your continued understanding and patience.

We are continuing to work towards implementing a fix for the issue.

The root cause of the issue has been identified and are working towards implementing a fix.

We are continuing to investigate this issue.

We are currently experiencing a higher volume of failed SMS communications in the US & Canada. Our team is working towards a solution. In the meantime, our team has verified that SMS communications sent from a registered Dedicated Phone Number are still functioning as intended.