Outage in Jobber

AI Receptionist Timeouts & Delayed Response Times

Resolved Minor
February 26, 2025 - Started 11 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue with Open AI. This is currently affecting AI Receptionist, resulting in timeout errors and delayed responsiveness. This may also lead to some delays in Co-Pilot answering requests. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Components affected
Jobber Website
Latest Updates ( sorted recent to last )
INVESTIGATING 11 days ago - at 02/26/2025 02:12PM

We are investigating an issue with Open AI. This is currently affecting AI Receptionist, resulting in timeout errors and delayed responsiveness. This may also lead to some delays in Co-Pilot answering requests.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

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