Outage in Jobber

AT&T Outage affecting 2FA Deliverability

Resolved Minor

April 22, 2025 - Started 12 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating an issue with 2FA code deliverability due to AT&T experiencing service outages. This may affect users who use AT&T to receive SMS. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

Components affected

Jobber Website

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/22/2025 05:08PM

We have fully investigated, and are no longer experiencing issues with 2FA Deliverability for AT&T customers!
If you continue to experience issues with this please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!

MONITORING 12 months ago - at 04/22/2025 03:00PM

We are seeing some improvements with 2FA deliverability for AT&T customers and are continuing to monitor the issue

We greatly appreciate your patience, and will update as soon as the issue has been resolved.

INVESTIGATING 12 months ago - at 04/22/2025 01:44PM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 04/22/2025 01:44PM

We are investigating an issue with 2FA code deliverability due to AT&T experiencing service outages. This may affect users who use AT&T to receive SMS.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

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