Outage in Jobber
Subscription Payment Issue
Resolved MajorIncident Report
We are investigating an issue with adding a new credit card or updating a credit card for your subscription payment. This may affect some users with thier subscription payments.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Components affected
Jobber Billing SystemTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 04/22/2025 08:01PM
We have fully investigated, and are no longer experiencing with adding a new credit card or updating a credit card for your subscription payment.
Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
If you continue to experience issues with (symptom/known issue) please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!
INVESTIGATING
about 1 year ago - at 04/22/2025 07:51PM
We are investigating an issue with adding a new credit card or updating a credit card for your subscription payment. This may affect some users with their subscription payments.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
INVESTIGATING
about 1 year ago - at 04/22/2025 07:39PM
We are investigating an issue with adding a new credit card or updating a credit card for your subscription payment. This may affect some users with thier subscription payments.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Latest Jobber outages
Issue With Embedded Booking Forms Through The Wix Integration - about 13 hours ago
Online Booking Submission Issues - 3 days ago
Subscription purchases and updates are unavailable - 23 days ago
Issues accessing Jobber Online and the Jobber App - about 1 month ago
Issues accessing Jobber Online and the Jobber Mobile App - 2 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
