Outage in Jobber

Slow loading times in Jobber Online and Jobber Mobile App

Resolved Major
May 02, 2025 - Started 5 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an issue with slow loading times in both Jobber Online and Jobber Mobile App. This may affect all users. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 05/02/2025 03:15PM

We have fully investigated, and are no longer experiencing slow loading times in Jobber. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.

If you continue to experience issues with slow loading times please reach out to support@getjobber.com.

Thank you for your patience as we resolved this issue!

MONITORING 5 days ago - at 05/02/2025 02:50PM

We continue to monitor the issue with loading times across Jobber and have observed some improvements.

Some users may still be affected when loading pages or interacting with buttons.

We greatly appreciate your patience, and will update as soon as the issue has been resolved.

IDENTIFIED 5 days ago - at 05/02/2025 01:48PM

We have identified the cause of the issue affecting load times for users.

Our team will continue to update this page as soon as possible.

INVESTIGATING 5 days ago - at 05/02/2025 12:46PM

We are investigating an issue with slow loading times in both Jobber Online and Jobber Mobile App. This may affect all users.

We will update as soon as we have any more information.

We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

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