Outage in Jobber

Degraded performance of 2FA texts

Resolved Minor
May 07, 2025 - Started 22 days ago - Lasted about 21 hours
Official incident page

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Outage Details

We have identified an issue with receiving 2-factor authentication texts for some users who are with T-Mobile. Our team will be continuing to work with our partners to resolve this as soon as possible. We greatly appreciate your patience.
Components affected
Jobber Text Messaging Services
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 05/08/2025 11:20AM

We have fully investigated, and are no longer experiencing 2-factor authentication text delivery delays. This incident has been resolved.
If you continue to experience issues receiving a 2FA text, please reach out to support@getjobber.com.

Thank you for your patience as we resolved this issue!

IDENTIFIED 22 days ago - at 05/07/2025 02:39PM

We have identified an issue with receiving 2-factor authentication texts for some users who are with T-Mobile.
Our team will be continuing to work with our partners to resolve this as soon as possible.

We greatly appreciate your patience.

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