Outage in Jobber

Customer cannot create New request in Jobber Online

Resolved Major

July 21, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue with creating New Request in Jobber Online. We recommend using Jobber App as it's working as expected. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

Components affected

Jobber Website

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/22/2025 01:00AM

We have fully investigated, and are no longer experiencing issues with creating or accessing work requests.
Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
If you continue to experience issues with creating or accessing work requests please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!

INVESTIGATING 9 months ago - at 07/22/2025 12:10AM

We are investigating an issue with creating New Request in Jobber Online.
We recommend using Jobber App as it's working as expected.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

Latest Jobber outages

Subscription purchases and updates are unavailable - 17 days ago

Issues accessing Jobber Online and the Jobber App - 29 days ago

Issues accessing Jobber Online and the Jobber Mobile App - about 2 months ago

Delay in certain operations - about 2 months ago

Job Costing is failing to load - 2 months ago

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