Outage in Jobber

Issue with viewing internal notes and sending emails with attachments

Resolved Minor

November 26, 2025 - Started 2 months ago - Lasted 38 minutes
Official incident page

Incident Report

We are currently investigating an issue where attachments uploaded to internal notes are not viewable at this time. Emails with file attachments are also not being sent at this time. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

Components affected

Jobber Website Jobber Application Servers

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/26/2025 11:54PM

We have fully investigated, and are no longer experiencing uploading attachments to notes, and sending emails with attachments. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.

If you continue to experience issues with viewing internal notes or sending emails with attachments, please reach out to Jobber Support.

Thank you for your patience as we resolved this issue!

INVESTIGATING 2 months ago - at 11/26/2025 11:21PM

We are currently investigating an issue where attachments uploaded to internal notes are not viewable at this time. Emails with file attachments are also not being sent at this time.

We will update as soon as we have any more information.

We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

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