Outage in Jobber

Issue with Receptionist powered by Jobber AI

Resolved Minor

November 27, 2025 - Started 5 months ago - Lasted 41 minutes
Official incident page

Incident Report

We are currently investigating an issue with Receptionist powered by Jobber AI not functioning at this time. We recommend that users temporarily stop forwarding calls to Receptionist. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

Components affected

Jobber Website

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/27/2025 07:00PM

Resolved - We have fully investigated, and are no longer experiencing performance issues with Receptionist powered by Jobber AI. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.

If you continue to experience issues, please reach out to support@getjobber.com.

Thank you for your patience as we resolved this issue!

INVESTIGATING 5 months ago - at 11/27/2025 06:33PM

We are currently investigating an issue with Receptionist powered by Jobber AI not functioning at this time.

We recommend that users temporarily stop forwarding calls to Receptionist.

We will update as soon as we have any more information.

We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

Latest Jobber outages

Subscription purchases and updates are unavailable - 17 days ago

Issues accessing Jobber Online and the Jobber App - 29 days ago

Issues accessing Jobber Online and the Jobber Mobile App - about 2 months ago

Delay in certain operations - about 2 months ago

Job Costing is failing to load - 2 months ago

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