Outage in Jobber

Performance issues with Automations and Campaigns being automatically sent out

Resolved Minor
December 04, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue with Automations (Quote and Invoice Follow Ups) and Campaigns being automatically sent out. These scheduled emails may not be sent out. This may affect some users. We recommend sending any follows up manually at the moment. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Components affected
Jobber Website

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 12/04/2025 04:03PM

We have fully investigated, and are no longer experiencing an issue with our Automations (Invoice or Quote Follow Ups) or Automated Campaigns being sent out. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
If you see any follows up that were not sent out during this time, please send them out manually. If you are still running into issues please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!

INVESTIGATING 2 days ago - at 12/04/2025 02:34PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 12/04/2025 02:26PM

We are investigating an issue with Automations (Quote and Invoice Follow Ups) and Campaigns being automatically sent out. These scheduled emails may not be sent out. This may affect some users.
We recommend sending any follows up manually at the moment.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

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