Outage in Jobber

Receptionist is not answering calls

Resolved Minor

February 04, 2026 - Started 3 days ago - Lasted 28 minutes
Official incident page

Incident Report

We are investigating an issue with Receptionist failing to answer calls. This may affect users with the Receptionist feature We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

Components affected

Jobber Website

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 02/04/2026 02:29PM

We have fully investigated, and are no longer experiencing the issue with Receptionist failing to answer voice calls. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
If you continue to experience issues with Receptionist's ability to answer calls, please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue.

INVESTIGATING 3 days ago - at 02/04/2026 02:06PM

We are investigating an issue with Receptionist failing to answer calls. This may affect users with the Receptionist feature
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

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