Outage in JobTeaser

SSO access disrupted - SSO certificate renewal

Resolved Major

February 20, 2026 - Started about 2 months ago - Lasted 3 days
Official incident page

Incident Report

You may have been experiencing SSO login issues today. That is because we have updated our SAML SP metadata to terminate our certificate rollover period. This may have triggered SSO outages for those IdPs that have not yet fetched our updated SAML metadata: https://connect.jobteaser.com/saml/sp/default/metadata For any concerning issues or queries, please do not hesitate to reach our SSO Team at the following email address: support-tech@jobteaser.com

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 02/23/2026 09:55AM

The new SP certificate is now properly propagated to all related federations.

If your SAML SSO is still encounter the same certificate related issue, that means that the SP metadata hosted on your side are not up to date. Please update them as communicated:

https://connect.jobteaser.com/saml/sp/default/metadata

For any concerning issues or queries, please do not hesitate to reach our SSO Team at the following email address:

support-tech@jobteaser.com

MONITORING about 2 months ago - at 02/20/2026 03:00PM

You may have been experiencing SSO login issues today.

That is because we have updated our SAML SP metadata to terminate our certificate rollover period.

This may have triggered SSO outages for those IdPs that have not yet fetched our updated SAML metadata:

https://connect.jobteaser.com/saml/sp/default/metadata

For any concerning issues or queries, please do not hesitate to reach our SSO Team at the following email address:

support-tech@jobteaser.com

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