Outage in Jostle EU
Issue processing images
Resolved MinorIncident Report
Users are reporting that images uploaded to News and Activity sometimes fail during processing. The issue is under investigation, but in the interim, deleting the image and re-uploading it will work in most cases.
Components affected
Jostle EU AWS ec2-eu-west-1Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/02/2026 09:25PM
Closing Maintenance
IDENTIFIED
7 days ago - at 05/01/2026 10:41PM
The team has found and fixed this bug. The fix will arrive with an update that will arrive this weekend.
Thanks for your patience. This was a tricky one to find and sort.
Brad
INVESTIGATING
9 days ago - at 04/30/2026 05:52PM
We are continuing to investigate this issue.
INVESTIGATING
9 days ago - at 04/30/2026 05:33PM
Users are reporting that images uploaded to News and Activity sometimes fail during processing. The issue is under investigation, but in the interim, deleting the image and re-uploading it will work in most cases.
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