Outage in Jostle US
Issue processing images
Resolved MinorIncident Report
Users are reporting that images uploaded to News and Activity sometimes fail during processing. The issue is under investigation, but in the interim, deleting the image and re-uploading it will work in most cases.
Components affected
Jostle US AWS ec2-us-west-1Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/02/2026 02:54AM
Closing Maintenance
IDENTIFIED
5 days ago - at 05/01/2026 10:39PM
The team has found and fixed this bug. The fix will arrive with the update scheduled for later today.
Thanks for your patience. This was a tricky one to find and sort.
Brad
INVESTIGATING
6 days ago - at 04/30/2026 05:53PM
We are continuing to investigate this issue.
INVESTIGATING
6 days ago - at 04/30/2026 05:36PM
Users are reporting that images uploaded to News and Activity sometimes fail during processing. The issue is under investigation, but in the interim, deleting the image and re-uploading it will work in most cases.
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