Outage in Juro

Problems with counterparty access to uploaded contracts marked as fully signed

Resolved Minor
September 27, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

Some users may experience problems accessing contracts created via upload flow and marked as 'Fully signed'. We have identified the problem and a fix is being implemented right now.
Components affected
Juro PDF services Juro Core services

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Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 09/27/2022 05:53PM

Some users may experience problems accessing contracts created via upload flow and marked as 'Fully signed'.
We have identified the problem and a fix is being implemented right now.

Latest Juro outages

Contract Signing Service Disruption - 3 months ago
Elevated Application errors - over 2 years ago
PDF signing issues - almost 3 years ago
Elevated Application errors - about 3 years ago
Elevated Application errors when working with contracts - about 3 years ago

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