Outage in Juro

Problems with counterparty access to uploaded contracts marked as fully signed

Resolved Minor

September 27, 2022 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Some users may experience problems accessing contracts created via upload flow and marked as 'Fully signed'. We have identified the problem and a fix is being implemented right now.

Components affected

Juro PDF services Juro Core services

Latest Updates ( sorted recent to last )

IDENTIFIED over 2 years ago - at 09/27/2022 05:53PM

Some users may experience problems accessing contracts created via upload flow and marked as 'Fully signed'.
We have identified the problem and a fix is being implemented right now.

Latest Juro outages

Elevated Application errors - about 2 years ago

PDF signing issues - about 2 years ago

Elevated Application errors - over 2 years ago

Elevated Application errors when working with contracts - over 2 years ago

Web App Failure - about 3 years ago

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