Outage in Juro

Elevated Application errors

Resolved Major
February 21, 2023 - Started almost 2 years ago - Lasted about 7 hours
Official incident page

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Outage Details

We're experiencing an elevated level of application errors and are currently looking into the issue.
Components affected
Juro Core services
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/21/2023 04:03PM

After extensive monitoring the issue did not reoccur. The service was restored successfully.

MONITORING almost 2 years ago - at 02/21/2023 12:17PM

We have worked with the partner service and implemented a fix.

IDENTIFIED almost 2 years ago - at 02/21/2023 11:12AM

We have identified the root cause of this issue being with one of our partner services. We are working on implementing a fix.

INVESTIGATING almost 2 years ago - at 02/21/2023 11:10AM

We're experiencing an elevated level of application errors and are currently looking into the issue.

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