Outage in Justworks
We are experiencing an issue with our phone support services
Resolved Major
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Outage Details
We are currently investigating an issue with our phone provider and customers are unable to reach us by phone. We encourage customers to contact us via email (support@justworks.com) or via the Chatbot on our site for any immediate assistance.
Components affected
Justworks 24/7 SupportLatest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 07/09/2025 11:18PM
This incident has been resolved.
MONITORING
24 days ago - at 07/09/2025 10:32PM
A fix has been implemented and we are seeing improvements, but we will continue to monitor the situation.
IDENTIFIED
24 days ago - at 07/09/2025 10:21PM
Our provider has identified the issue and is working to implement a fix.
INVESTIGATING
24 days ago - at 07/09/2025 10:17PM
We are currently investigating an issue with our phone provider and customers are unable to reach us by phone. We encourage customers to contact us via email (support@justworks.com) or via the Chatbot on our site for any immediate assistance.
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