Outage in Justworks
We are experiencing an issue with our phone support services
Resolved MajorIncident Report
We are currently investigating an issue with our phone provider, and customers are unable to reach us by phone. We encourage customers to contact us via our alternative number: (646)791-2783, or via email (support@justworks.com) or via chat on our site for any immediate assistance.
Components affected
Justworks 24/7 SupportTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/30/2026 01:24PM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 06/30/2026 01:37AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 06/29/2026 11:42PM
We are currently investigating an issue with our phone provider, and customers are unable to reach us by phone. We encourage customers to contact us via our alternative number: (646)791-2783, or via email (support@justworks.com) or via chat on our site for any immediate assistance.
Latest Justworks outages
We are experiencing an issue with our phone system - 6 days ago
Customers are currently unable to access their Justworks accounts - about 2 months ago
We are experiencing an issue with our phone support services - 2 months ago
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