Outage in JW Player
Analytics API Outage
Resolved Minor
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Outage Details
We are currently investigating an issue with the Analytics API. Users will be unable to see data within Custom Reports or the Analytics Overview. We will provide an update shortly.
Components affected
JW Player Player and Video AnalyticsLatest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 09/07/2022 07:33PM
We have applied a fix and are monitoring performance, data may be delayed for several hours.
IDENTIFIED
about 3 years ago - at 09/07/2022 07:12PM
We have identified the issue and are working on a resolution.
INVESTIGATING
about 3 years ago - at 09/07/2022 07:03PM
We continue to investigate this issue
INVESTIGATING
about 3 years ago - at 09/07/2022 06:38PM
We are currently investigating an issue with the Analytics API. Users will be unable to see data within Custom Reports or the Analytics Overview. We will provide an update shortly.
Latest JW Player outages
Accessibility issue with the Instant Live feature - 10 days ago
Increased errors in playback - 21 days ago
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