Outage in JW Player

Live Stream Archive outage

Resolved Minor
September 13, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue with JW Live Channels. Live streams may not archive correctly. No other system is affected. We will provide an update shortly.
Components affected
JW Player Transcoding & Processing

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Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 09/13/2022 09:27AM

We have identified the issue and are working on a resolution.

INVESTIGATING about 3 years ago - at 09/13/2022 07:33AM

We are currently investigating an issue with JW Live Channels. Live streams may not archive correctly. No other system is affected. We will provide an update shortly.

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