Outage in JW Player
JW Usage API
Resolved MinorIncident Report
We are currently investigating an issue with the Usage API. Users will see delayed data when viewing the Account Usage page in the JW Dashboard or querying for usage data in the JW Platform Management API.
No other system is affected. We will provide an update shortly.
Components affected
JW Player JW Platform Management APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
over 3 years ago - at 10/12/2022 03:04PM
We are continuing to investigate this issue.
INVESTIGATING
over 3 years ago - at 10/12/2022 02:56PM
We are currently investigating an issue with the Usage API. Users will see delayed data when viewing the Account Usage page in the JW Dashboard or querying for usage data in the JW Platform Management API.
No other system is affected. We will provide an update shortly.
Latest JW Player outages
Issues downloading MP4 assets - 4 days ago
Ingest delays for some assets - 10 days ago
DRM Issues affecting US and Asia regions - about 1 month ago
Video Uploads Failing - about 2 months ago
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