Outage in JW Player
Player and video analytics
Resolved Minor
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Outage Details
We are currently investigating an issue with the player & video analytics. Users will experience delays in generating analytics via the JW Dashboard. No other system is affected. We will provide an update shortly.
Components affected
JW Player Player and Video AnalyticsLatest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 11/18/2022 03:08PM
The reported issue with player & video analytics has been resolved. Real-time analytics is now working as expected.
MONITORING
almost 3 years ago - at 11/18/2022 01:00PM
We have applied a fix and are monitoring performance. We will provide updates as they are delivered by the engineering team.
INVESTIGATING
almost 3 years ago - at 11/18/2022 12:22PM
We are currently investigating an issue with the player & video analytics. Users will experience delays in generating analytics via the JW Dashboard. No other system is affected. We will provide an update shortly.
Latest JW Player outages
Accessibility issue with the Instant Live feature - 10 days ago
Increased errors in playback - 21 days ago
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