Outage in JW Player
New thumbnails not uploading
Resolved Minor
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Outage Details
We are currently investigating an issue with the Hosting and Management API. Users will experience an inability to upload new thumbnails. No other system is affected. We will provide an update shortly.
Components affected
JW Player JW Platform Management APILatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 04/25/2023 04:20PM
The reported issue with the Hosting and Management API has been resolved. Thumbnail uploads are now working as expected.
INVESTIGATING
over 2 years ago - at 04/25/2023 03:42PM
We are currently investigating an issue with the Hosting and Management API. Users will experience an inability to upload new thumbnails. No other system is affected. We will provide an update shortly.
Latest JW Player outages
Accessibility issue with the Instant Live feature - 10 days ago
Increased errors in playback - 21 days ago
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