Outage in JW Player

Degraded Upload Speed Performance

Resolved Major
June 26, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue with the Hosting and Management API. Users will experience a degradation in uploading content via the Hosting and Management API & JW Dashboard. No other system is affected. We will provide an update shortly.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/26/2023 05:52AM

The reported issue with the Hosting and Management API has been resolved. Uploads are now working as expected

IDENTIFIED over 2 years ago - at 06/26/2023 05:15AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 06/26/2023 05:12AM

We are currently investigating an issue with the Hosting and Management API. Users will experience a degradation in uploading content via the Hosting and Management API & JW Dashboard. No other system is affected. We will provide an update shortly.

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