Outage in JW Player
Delay in Video Player Analytics
Resolved MinorIncident Report
We are currently investigating an issue that has resulted in a delay in the processing of play session data. This incident is causing a degradation in the generation of analytics. No other systems are currently affected. We will provide updates as they are delivered by the engineering team.
Components affected
JW Player Player and Video AnalyticsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 06/28/2023 09:05PM
The reported issue with Delays in Video Player Analytics has been resolved.
MONITORING
almost 3 years ago - at 06/28/2023 04:55PM
We have applied a fix and are monitoring performance. We will provide updates as they are delivered by the engineering team.
IDENTIFIED
almost 3 years ago - at 06/28/2023 03:55PM
We have identified the issue and are working on a resolution.
INVESTIGATING
almost 3 years ago - at 06/28/2023 03:23PM
We are currently investigating an issue that has resulted in a delay in the processing of play session data. This incident is causing a degradation in the generation of analytics. No other systems are currently affected. We will provide updates as they are delivered by the engineering team.
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