Outage in JW Player
Degraded Transcoding Performance
Resolved MinorIncident Report
We are currently investigating an issue with the degradation of our transcoding services and data processing performance. No other system is affected. We will provide updates as the engineering team delivers them.
Components affected
JW Player Transcoding & ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 09/07/2023 02:21PM
The reported issues with transcoding services and data processing performance have been resolved. Transcoding speeds are now working as expected.
MONITORING
over 2 years ago - at 09/07/2023 01:45PM
We have applied a fix and are monitoring performance.
IDENTIFIED
over 2 years ago - at 09/07/2023 12:55PM
We have identified the issue and are working on a resolution.
INVESTIGATING
over 2 years ago - at 09/07/2023 12:45PM
We are currently investigating an issue with the degradation of our transcoding services and data processing performance. No other system is affected. We will provide updates as the engineering team delivers them.
Latest JW Player outages
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Ingest delays for some assets - 10 days ago
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