Outage in JW Player

Expired SSL Certificate: entitlements.jwplayer

Resolved Minor
May 12, 2024 - Started 12 months ago - Lasted 33 minutes
Official incident page

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Outage Details

We are currently investigating an issue with our SSL certificate for entitlements.jwplayer.com, which appears to have expired. Our team is working to renew the certificate and restore secure access as quickly as possible.
Components affected
JW Player Cloud Hosted Players
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/12/2024 05:52PM

Our SSL certificate has been successfully renewed, this issue is resolved.

IDENTIFIED 12 months ago - at 05/12/2024 05:45PM

We have updated the domain validation record required for the SSL certificate renewal. The certificate authority is now processing the validation. We will provide an update when the renewed certificate has been issued.

INVESTIGATING 12 months ago - at 05/12/2024 05:20PM

We are currently investigating an issue with our SSL certificate for entitlements.jwplayer.com, which appears to have expired. Our team is working to renew the certificate and restore secure access as quickly as possible.

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