Outage in JW Player
Real Time Analytics page is broken
Resolved MinorIncident Report
We are currently investigating an issue where our Real Time Analytics page is broken.
Components affected
JW Player Player and Video AnalyticsNeed to monitor JW Player outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 06/04/2024 01:04PM
This incident has been resolved.
MONITORING
over 1 year ago - at 06/04/2024 11:39AM
We are now seeing Real Time Analytics reporting correctly within the dashboard.
We continue to monitor the situation closely.
INVESTIGATING
over 1 year ago - at 06/04/2024 06:40AM
We are currently investigating an issue where our Real Time Analytics page is broken.
Latest JW Player outages
Analytics Service Degradation - 1 day ago
Playlist Delivery Issue - 23 days ago
Playlist delivery errors - 28 days ago
Elevated errors going live - about 1 month ago
Increase in error rates for image delivery - about 2 months ago
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